Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“I have been a customer of A & L since Girobank days...”

Written on: 30/04/2008

Good Points
Cheque Books without the annoying left hand side stub. Multi-Function 3 in 1 card. (Debit/ATM/Cheque Guarantee) On-Line Banking Service in Real Time. Pay/Withdraw funds via the Post Office as well as A & L Branches.

Bad Points
Very Rude Customer Service Staff. Not very helpful, nor very friendly. Statements not very clear. 50p Daily Charge subject to a max of £5 per month for use of Overdraft Facility.

General Comments
I have been a customer of A & L since Girobank days and too be honest, I have had enough! The staff are very rude, not very pleasant and their customer service is more like dis-service! How on earth they are managing to stay in business is beyond me?

You can use the Post Office to pay in & take out money which is handy if your miles from an A & L Branch, but with all the Post Office Closures even that could be tricky.

Was this review helpful? 0 0