written by on 08/03/2010
Applied for trust fund for my daughter. completed paperwork and sent back along with trust fund voucher. Childrens Mutual sent me details of the trust fund they had set up, and I was not impressed that not only was my daughter's names spelt wrong, but so were mine, they called me Mrs X!!! If a company cannot cope with administration checks and spellings of their customers names, I am not trusting them with my bank account details OR my daughter's savings for her future! I cancelled the policy. Children's Mutual wrote back to me confirming cancellation and apologising for their error, but STILL spelt my name wrong and again put a completely incorrect surname!