Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!


Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


“They have a nice selection of gowns at Caroline...”

Written on: 26/10/2009 by kirsty88 (88 reviews written)

They have a nice selection of gowns at Caroline Castigliano but the sales techniques in their store just off Oxford Street leave a lot to be desired. At first it was pretty funny that they wouldn't discuss dresses with me, just "visions" however this soon wore thin when i tried to explain that i actually had a pretty decent idea of the type of dress i wanted. I know everyone has different techniques and I am sure that some people find this works well, however the customer should always be right and if a bride would like to discuss dress styles, rather than 'romantic visions' she should be allowed to do so. The last straw came when i was trying to decide between two dresses, one by caroline castigliano and another by a different designer. The saleswoman i was dealing with in the Caroline Castigliano shop was nothing short of unprofessional and made some derogatory comments regarding the other designer. It was certainly not a small amount of money i was spending on this dress, however i felt that the experience of choosing the dress would have been more pleasurable elsewhere where i was put under less pressure.

Was this review helpful? 1 0