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★☆☆☆☆

“PLEASE PLEASE PLEASE take heed of this advice! DO NOT...”

written by MrsPB on 23/12/2010

PLEASE PLEASE PLEASE take heed of this advice! DO NOT TOUCH THIS COMPANY WITH A BARGE POLE!!!! They have some SERIOUSLY incompetant people working for them! I initialy went with 1st Quote Car Insurance as it was the cheapest, with the current climate, who wouldnt? (you pay peanuts, you get monkeys, right?) I read all the reviews on various sites & please believe me when I tell you that they aren't all negative for nothing. During my brief dealings with this company (the setting up process) I could relate to I'd say about 70% of what people were complaining about in their reviews. Needless to say, much to my better judgement I cancelled the policy immediately (as is my right). That was 11 days ago. I just phoned up to ask where my refund of £70.08 that I paid for the deposit & they couldn't even find any of my details. After being passed from pillar to post for 25mins (at my expense of course), they finally found my details only to say the policy had been cancelled but had not been refunded (SHOCK!!!). Needless to say I now have to wait another 7 - 10 working days (more like 3 weeks due to Christmas & New Year) for my refund (thats if they can get it right this time). Seriously though, I read the reviews before taking out this policy & thought, there is always someone that will complain about something or other so give them a chance. Trust me when I tell you, take these reviews very seriously, because you WILL experience them.

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