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“This is a really cheap service, I had trouble seeing...”

Written on: 04/12/2010

This is a really cheap service, I had trouble seeing how they make a profit.I Paid £18 to london from cardiff each way for three people, thats £6 each!It was in the recent bad snow so i was afraid they wouldn't pick us up.Phoned customer service who where always pleasant as i constantly phoned them for reasurance that the bus would run and never lost patience with me.Bus was 15 minutes late but how can you complain in this bad weather?loads of room,warm,pleasant driver.From london to cardiff the bus was cold but on time and no problems.I think alot of the complaints are from people who expect first class service from a company that provides a service for next to nothing.Get a grip people!

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