written by mylildoggie on 04/02/2008
Good Points
They do a good job at stopping fraud.
Bad Points
Does take some time.
General Comments
I sent a Western Union transfer over the website. I started with signing up for my online profile and then went through the steps of sending to my friend. At the end of the process I had to call in to complete my transfer.
I called in and got an awesome operator and he had to take me through the "Customer Identity Protection Process" and asked me a few questions.
Even though you have to go through a little bit more, I'm happy they did it. It makes sure that my money is safe and I'll gladly pay the extra fees to make sure I don't get credit card fraud!