written by on 05/08/2009
I attempted to purchase and download a game from Games Planet, and after trying four seperate times to get the transaction to work, however, each time, the Metaboli web page kept saying 'you payment has not been accepted.'
Anyway, as I was typing up an email to find out why my Visa was not working, my wife decided to double check our bank, to be sure we did indeed have enough to cover the charge, and lo and behold, Metaboli has charged my account four times, for each of the four 'failed attempts'. Now this hurts, BAD...times are tight these days, and roughly $60 is a TREMENDOUS amount of money in my household. Our being out this money at this time is now causing undue stress here, and this should be a VERY easy problem to resolve.
Now it has been 24hrs, and NO response from the company...and they have my money...