written by on 21/02/2011
I've been with Waitrose Broadband for 5 years and they have been good up until about a year ago, when I kept losing my internet connection, and this problem has got much worse recently.Whenever I have rung them about this they have suggested various things - changing modems etc, and now they're suggesting it could be a problem with my phone line, but after reading other reviews on here I have found out that Waitrose Broadband is now owned by Plusnet and BT, and that this is the source of the problem, so tomorrow I will changing my broadband to O2 and if I have any problems with them, I'll change to Zen. I've been using Waitrose as my main email address, and this has kept me with them longer than I wanted, so from now on I'll use Gmail as my main email and that'll make it easier to change broadband suppliers.