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“Managed to find a good price for a hotel in France...”

Written on: 20/03/2006 by nicwhi (1 review written)

Good Points
Good prices

Bad Points
Website is often down
Extremely poor service

General Comments
Managed to find a good price for a hotel in France using this site but when I tried to book, I was unable to complete the transaction. Went back several times and each time the site was down for maintenance. Eventually had to call at my expense, but the operator I spoke with could not locate the hotel and said he would call back. In all I phoned 3 times and I still haven't managed to actually make the booking! These guys really need to get their act together if they want to compete with the many other professional travel sites out there.

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