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“Be very wary of the "Terms & Conditions" on your card....”

written by on 29/08/2010

Be very wary of the "Terms & Conditions" on your card. A product is being sold without fully disclosing all information which I did a live chat with a supervisor who decided sarcasm was better than addressing the issue. I purchased Europe Blue card which states: EXPIRATION:"Your card's balance will NOT expire unless the card is not used for any consecutive 12 month period. If your balance expires, please contact customer service". However, the card actually expires 6 months if not recharged. Yet nowhere does it state this. I would NOT recommend Union Telecard as they sell a product without fully disclosing the terms & conditions & are not ethically or morally adept to handling a customer concern.

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