written by on 08/09/2010
Used to be brilliant when it was free. Since being taken over by Spider Networks a few years ago, the service level has plummeted. Service interruptions for prolonged periods are common and to top it all, my account has been de-activated for no reason. So far I have spent over 2 days trying to find out why, have sent 6 messages and have heard nothing. Meanwhile, important emails are being bounced and I am paying for the privilege. Customer Service don't care and are rude if/when they bother to get back to you at all. Do not touch with a barge pole!