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“Told me they wouldn't take money out until I had...”

written by bjay on 04/03/2008

Good Points
Internet booking is quick

Bad Points
But also misleading

General Comments
Told me they wouldn't take money out until I had confirmed but they did and what a hassle I had getting a refund. Lady at the call centre was very rude and wouldn't answer my question as to why they had done so.

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