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★★★☆☆

“Magnet Bury St Edmunds, Suffolk. ”

written by on 04/05/2010

Magnet Bury St Edmunds, Suffolk.



We thought we'd treat ourselves to a new kitchen. We looked at various suppliers, and Magnet seemed ok.

Kitchen is really lovely, really pleased with it. The fitter was very good also. He was always on time, he cleaned up every day, and he got the job done in the time expected.

The salesman/designer was helpful too.

The store manager was useless and the other sales person/designer wasn't the most helpful when our designer went into hospital. She really didn't want to help out with his customers.

We never received our insurance letter, which is supposed to cover our payment. We still haven't had our home visit to check installation, and we haven't received our guarantee.

Would I recommend Magnet in Bury St Edmunds? To be honest - No. The kitchen is really nice, but the staff are pretty useless. You have to do all the work chasing for things.

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