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“Abysmal after-sales service in my opinion from Tom...”

Written on: 09/09/2007 by dandalina (1 review written)

Good Points
Easy to use although does not recognize all post codes.

Bad Points
Keeps falling off windscreen, bad design for holder. Sick of trying to catch it from falling whilst driving.

General Comments
Abysmal after-sales service in my opinion from Tom Tom. Mine stopped charging and after contacting the helpline they promised to email me and send pre-paid packaging to return for repair. 3 weeks later I am still waiting after several visits to Makro where I purchased it an several abortive attempts by Makro on my behalf to contact the helpline, over a period of 48 hours.

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