Report Abuse

“I bought it as a present for my wife, and at first I...”

written by daz169 on 08/04/2007

Good Points
Not many really

Bad Points
Several times it has tried to send me the wrong way up one way streets, and some roads that don't exist.

General Comments
I bought it as a present for my wife, and at first I thought she was doing something wrong. Then I used it... It randomly turns itself on and off, it gets stuck and tells you to turn around, and it tells you to take turnings that aren't there. I sent TomTom 7 emails, wrote 4 letters and called countless times. They have never answered the phone and they haven't replied to emails or letters. I took the TomTom Go 510 satellite navigation unit back to Comet, and it was returned for repair. I picked it up three weeks later, and it had turned itself off just 2 minutes from the store. I returned it. They called, and I was told it was the docking station. They sent me a new one, and it still has the same problem. It is currently with TomTom.



TomTom have no customer care whatsoever.