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“So, I've now raised at least 10, maybe 15 support...”

Written on: 12/04/2006 by marie10 (2 reviews written)

Good Points
1 Hosting is live some of the time...
2 Support are quick to respond...
3 Cheap...

Bad Points
1 But down the rest of the time - and we're talking *a lot* of the time.
2 But not so good at telling you anything useful, other than 'sorry we broke it, erm...'
3 But cheerless. You get way less than you pay for. Run away while you still can!!

General Comments
So, I've now raised at least 10, maybe 15 support tickets with Fast Hosts, most of which are along the lines of: "our site says server is down" or "or our site says too many sql connections." to which the Fasthosts response is always "oops" then if you press a bit harder, "yeah, it's because you're on a shared server, buy a dedicated one if it bothers you."

So on a shared server expect maybe 75% uptime. Maybe. And the downtime is usually for at least an hour each time if not more.

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