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“Woolworths Entertainment (their arm for selling DVDs,...”

Written on: 24/01/2011 by blutacman (1 review written)

Woolworths Entertainment (their arm for selling DVDs, etc) are serviced by The Hut Group. Woolworths Entertainment were offering an excellent price on a particular DVD box set - much cheaper than Amazon or HMV, and they also offer cashback from Quidco. I ordered and paid for several identical sets, which all advertised a three day despatch date. It's now been over 3 weeks, and whilst a few have been sent, others haven't. Their Customer Services are unable to say when the remainder will be sent, or even confirm if my oldest order has been posted yet (despite confirming despatch for orders placed after the first one). They are an absolute joke, and I certainly won't be using them again. If you want DVDs pay a little bit extra and use Amazon or HMV - it's simply not worth the hassle using these incompetent clowns.

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