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“On the 14/12/2005 I returned 5 lots of clothing to...”

Written on: 08/02/2006 by ellent (1 review written)

Good Points
Some good priced products.

Bad Points
Customer services.

General Comments
On the 14/12/2005 I returned 5 lots of clothing to, because of faults it cost me £20.14 in postage which they said I would get refunded. The total cost of my refund is £65.90 and to this date (8/02/05) I have still not had all of my money back. I have phoned customer services 12 times only to be told they would sort it out. It has cost me almost £10 in phoning them, I have also written to them but they have not had the decency to reply. I am now on the verge of taking them to the small claims court where I will be asking for damages for all the stress they have put me through.

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