written by on 18/08/2010
Before flying the price of my ticket dropped $330 ea, however when talking to the Hawaian travel office, they accused me of fabricating a web site that didn't show the proper information, however this web site stated everything with their logo and details from HA. So instead of the credit of $330 each, they could only show $147 each, furthermore their gaurentee ticket pricing is a farce! For them to honor the difference of at least $100 they actually charge you $100 in service fees per ticket and then send you a voucher for the difference. Horrible customer service, I am not recommending them at all.
Here is the web site showing from Sac to Kauai that doesn't exist,;
http://www.hawaiianair.com/specialoffers/pages/Discover-Hawaii-Flights.aspx?hacmp=TS_Razorfish_1x1_2010_National_TravelSearch_TTnews0818