written by DisapointedInChesterNY on 28/11/2016
I placed my order on 11/05/2016, and still have not received my print!
It is impossible to speak to anyone in real time. When I call the Connecticut office, the phone rings forever until a message is finally heard stating that "all representatives are busy with other customers". Not one of my phone inquiries have been returned, and it takes repeated emails to finally get some sort of excuse, I mean response on the status of my order.
I was referred to this company by a friend who had nothing but stellar reviews of this company, unfortunately I do not share his adulation!
I am very disappointed as I planned on doing repeated business, but now I just want to receive my acrylic print which has been paid for at the the time of the order...