written by R.T. on 28/11/2016
I received support answer in short time (few minutes). Was very helpful. I tried to create a backup in Dropbox but after few minutes I received this error: "Dropbox Backup wasn't created. There is not enough script running time to perform backup operations, please increase the PHP variable max_execution_time." The operator explained me step by step all what I need to do to increase the PHP variable max_execution_time. He also told me that they take backups every night and store them for a period of 7 days, but they recommend me to take my own backups too.
Thank you again.