written by on 22/07/2009
Did the lions tour in South Africa with Thomas Cook Sport.
Didn't send out tickets/vouchers in time despite phone calls and emails.
Got names on tickets wrong, even after correction.
Didn't get seats together on the plane.
Stayed at two of the worst hotels I've ever seen, in very unsafe areas.
Tickets for games were in a bad location or had a severely restricted view.
Would recommend staying well clear of Thomas Cook Sport.