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“NO REASONABLE CARE OR SKILL”

written by Elizat124 on 25/11/2016

AVOID this company like the PLAGUE. the people they use are self-employed on a ad-hoc basis.my own problem started with a duff motherboard that took them 2 hours to diagnose and source a replacement and a further 1 hour to install. although I was assured it was fully compatible, it was not. My defunct board had a wired LAN connection on board the replacement did not so at the moment I am left with a useless wired network. The engineer ( Ali from Bristol) just said to use a dongle but I can't find one yet that comes with installation drivers as my pc has no internet access. In addition to this their engineer had the cheek to charge me £8 for a smear or processor paste, although I suspect that this was his perk.I URGE YOU TO CHECK OTHER CONSUMER REVIEW SIGHTS THAT CONFIRM MY OWN EXPERIENCE. I have received no response to my several complaints to their registered office and quite frankly don't expect to, However I have plenty of time and will first will contact consumer rights under The Consumer Right Act 2015 and go from there.In the meantime I am off to find other consumer review sites to post my complaint. hopefully to avoid other people being suckered as I was

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