written by LucyAFryer on 22/11/2016
Ordered some products 26 September. Not delivered by 17th October, when I chased. I was told that they had systematic warehouse operating problems. Goods eventually arrived late October, which I promptly returned because it was too late by then. Three weeks later I realised that I still had not received any refund! Chased 22 November, was told "could I please wait 5 or 6 more working days". I have pushed for an earlier refund. But any vestigial confidence I had in this company is now utterly destroyed. I will NEVER purchase from this company again, and I suggest that you AVOID.