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“Absolute joke! Stay away ”

written by XYZ11 on 21/11/2016

I would recommend anyone to stay away from booking with Britannia. A couple of days before my test date my driving instructor informed me he won't be able to come along as he's on holiday. I had to consequently cancel my test, loosing out on money and not feeling very confident about my driving at all. Plus I had outstanding lessons I had already paid for with this instructor. When I informed the office they were shocked but unable to apologise or offer me any compensation. Customer service was a joke, rude and unhelpful and made my whole experience really awful. I ended up going with another driving school and passed my test.

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