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“Always there”

Written on: 19/11/2016 by Fitch392 (1 review written)

As an SEO company who manage a number of client sites we need to have zero downtime; of course this is not currently possible, so we need the next best thing.

On the very few occasions where a site was unavailable were resolving the issue before we called in to see what the problem was.

The support team members, are very customer focused and we always feel they are interested in helping. When a site is down the last thing you want is a grumpy techie, the team have a sense of humour and are always happy to explain what is wrong in simple terms.

An indication of a good employer is staff turnover, most of the team have been there since we first spoke to them.

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