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★☆☆☆☆

“How can you do this to me”

Written on: 17/11/2016 by JulianChase (1 review written)

I am now in my seventies and turned my Prudential policies into two annuities ten years ago. The figures were so bad I took it to the Ombudsman, it did increase figure, but I still thought it should be more so Appealed against the decision to no avail, they said accept. Now, 10 YEARS LATER, Prudential have come back to say they owe me money - a derisory sum worked out at 1 percent interest, and they clam up when asked to give full details. I went through all this stress 10 years ago and they think nothing of doing it a second time round. What I'd like to know is how well does the Ombudsman investigate? Prudential show no client respect or care when it comes to their mistakes.

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