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“Expensive and ridiculous wait times ”

written by Bob9875543 on 04/11/2016

I booked a glotech engineer to come to see my broken washing machine. I booked an appointment on-line and took the day off work. I was then called to say the engineer couldn't make that day so it had to be the following day.

I had filled in the fault in-line so expected the engineer to be prepared with any parts.

The problems was diagnosed exactly as I had filled out on-line, however, the parts were not with him and would be 3 days to order!!!!!

What's the point in an on-line form!!!!!!!!!!!

Disgusting service and will use a local independant engineer in the future. This will be better financially and will get sorted much quicker!!!

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