written by KaiaBlake on 03/11/2016
I had bought a lot of dresses in a single order ( 13 suits in total) and received the order in a couple of days. The clothes were of pathetic quality and not at all looked like what they were advertised. So i choose to return them and then called them for refund which they said will be done within 28 days.
Nothing came back in a month so i rang them again, the lady whom i spoke to , told me it will be refunded in 15 days. so i patiently waited for another 15 days but not even a penny came back in my account.
Another 3 months went by and these guys keep dragging it on in the similar fashion and came up with new excuses like management has changed. But they never paid a penny.
Finally while browsing internet i found out that i can talk to my credit card issuer bank and raise the issue with them . So i called my bank and i have raised this transaction as a disputed one. They have informed that i will get to hear from them in a week time.
In the meantime i have kept all evidences ( receipt/ Post office receipt) with me. Let's see how it goes.
Anyone who is reading this , please never buy anything from these cheats. They should be banned from doing business in UK as they don't comply with the rule.