Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

4216719

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“Rubbish mug!”

written by CasonMalloy81 on 03/11/2016

I received a 'Photomug' from my daughter for Mothers Day, that she ordered & purchased from PhotoBox....

The product has obviously been bought cheaply by PhotoBox, from China possibly, as there is no protective glaze inside. It ended up looking like a building site mug in a matter of 2 weeks.

The concept is good, although not a new one, and the photos seem to be protected well... probably from the double glaze and firing that the pottery has had.

I contacted PhotoBox and complained. Credit to them, they sent me a new one, printed with the original photos, which must have caused them: A/ time spent in admin searching for the order; sending instruction to the department that produces the order; someone taking the order; re-printing the mug.
Therefore, the original mug, in its original state was not cheap. It's actually cost the company probably 20 times its cost, in manpower!

I feel very sad at having to throw my present in the bin :(

Was this review helpful? 0 0