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“Amateurs”

Written on: 02/11/2016 by TrevinLyons448 (1 review written)

The whole set-up with Newcastle Building Society is amateurish and behind the times. I have experienced extremely poor customer service in branch and when dealing with a mortgage application. I also suspect that their advertised mortgage rates are misleading. There are other financial institutions offering a much more professional service so I'd go just about anywhere else to be honest. On the other hand, if you want your time wasted, if you want frustration and incompetence, then Newcastle Building Society will be right up your street.

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