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“Terrible customer service ”

written by Dallasn1975 on 02/11/2016

Problem after problem after problem.... First 6 months from solway comms were fine, 5mbs download, 2.5 upload all was great. However for 4 months now, we have had poor internet speeds, and wifi dropping out! You call up to complain and all you get told is they will call you back, which never happens! The technicians haven't a clue what they are doing, and frankly could care less about you! I called 8 times last week to solve this problem, and twice even demanding to speak to head office and yet they don't even call back ! Worst customer service and support I have ever seen! Save yourself a headache and do not go with these! It's beyond rediculous, I wouldn't wish them on anybody!
I never do reviews however these have wound me up so much, that I had to this time... please do not go with them!

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