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“Be very careful, very very careful ... ”

written by on 24/10/2016

Let me cut to the chase

- no product knowledge (I found the answer quicker on the net)
- manager had no knowldege of bi wiring/bi amping and had to seek help
- seemingly no way of knowing if the stock is ex display or not
- at first I was ASSURED it was brand new, sealed and reduced to £299
- they sent me payment details with jepegs of the damaged goods
- the manager didn't realise it was ex display
- that suggests that they have poor processes and maybe sell used stock as new
- manager tried to mislead me by telling me the item was £499 reduced to £299
- they actually had it on offer for £349 in store!
- very underhand practice which reminded me of a car salesman
- my complaint has been ignored
- I cannot imagine what reaction I would get if I bought something I wanted to return

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