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“Avoid this company”

Written on: 11/10/2016 by Firsttimereviewer321 (1 review written)

Avoid, avoid, avoid

Do not believe their website.
My experience of buggy pit stop could not be further from their customer promise.

I paid £70 for a basic service on a bugaboo Chameleon. When my buggy came back and I discovered it had not been properly cleaned I got in touch to complain. Their response was rude and their general tone over all the subsequent correspondence made it very clear they had no intention of offering any genuine solution. The whole experience with them left me convinced they must get lots of complaints and have no real intention of resolving issues.

In hindsight any company these days that only offers the option of paying by bank transfer is probably worth being suspicious of.

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