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“Gone from bad to worse in Anlaby store (Hull)”

written by Lizat4 on 08/10/2016

Very disappointed with my shopping experience in general at this store. It has recently been completely changed round, nothing where it was before, the shop has been in chaos and shopping taking four times longer. I understand that a change around can be a good thing now and again, but this has been something else. Even the staff don't seem to know where stuff is. Added to that, twice this week alone I have been blatantly ignored by staff at counters where you need serving, once when the assistant pretended she hadn't seen me and once when three of them were busy chatting among themselves about something that was obviously far more interesting than serving a customer. There are more self service tills than manned ones so the queues are longer. There is plenty of new competition arriving in the area so Morrison's need to pull their socks up if they are to survive. I for one am now going elsewhere.