Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

418172

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆

“I owned 2 DT81's bought in Sevenoaks HiFi: don't waste...”

Written on: 05/08/2004 by Mark Flury (4 reviews written)

Good Points
Looks great. L-band reception.

Bad Points
Poor quality. Unreliable.

General Comments
I owned 2 DT81's bought in Sevenoaks HiFi: don't waste your time, with the shop or Arcam's DAB tuners.



The 1st one bought in Jan 2003 developed a fault (it would keep coming up with 'service not found' on the display, even though the portable DAB unit I own worked fine)) soon after purchase and was sent off to Arcam 'for repair'. That was assuming Arcam ever saw it!



Unfortunately 3 months after it was 'repaired' the same fault occurred again and I took it back to the shop, rather fed up and not happy to accept another 'repair' for a 5 month old tuner.



The shop 'phoned' Arcam to ask if they could give a refund on it, as it was faulty and supposedly Arcam said no. They could have rang the speaking clock and said the same thing.



I insisted on my money back and they kept stalling saying they would send it back to Arcam (again!), would lend me another one (funny they didn't loan me a replacement for the 8 weeks it took for it to be 'repaired' the 1st time!).



I was annoyed that they were supposed to have rang Arcam before that and it was clear that when I turned up 2 hours after the shop opened, they weren't bothered enough to have rang them by then.



Eventually, after half an hour, they relented and refunded my credit card.



I bought a Cambridge Audio DAB 300 for a quarter of what the Arcam cost me (£650), it performs the socks off the Arcam, despite being a simple design and less buttons on it.

Was this review helpful? 1 0