Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!

4180445

Why are you reporting this review?

If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★★★★★

“So pleased I went back again”

written by NMacKenzie1 on 05/10/2016

My mother loves rings so for her 70th birthday I decided to commission one from Harriet Kelsall Jewellery.

I had bought earrings and necklaces from the purple label range for 18th and 21st birthday presents so I knew the company already and had met some of the staff.

The designer I sat down spent a long time discussing my mother's taste in jewellery, the materials and stones I wanted to use and that I wanted the ring to reflect my mother's love of the sun and the sea. I left feeling confident that I would be pleased with the result. I was kept informed of the ring's progress. I was delighted with the result. The ring came in a beautiful presentation box and helpful paperwork on looking after the ring.

My mother was speechless - and that is something that rarely happens. She was thrilled.

Four years on my mother decided the ring sat better with a band ring underneath it. That solved my problem as to what to get her for her 75th birthday. This time I involved her in the process. Despite not having the biggest budget the designer and her assistant spent over two hours with us, giving advice, providing my mother with rings of differing settings, widths, and materials to try on and generally make the process so enjoyable for her. We had taken the first ring with us and they asked us to leave it so they could have it polished up to match the new one.

Again we had regular updates as to the ring's progress.

The new style presentation box is beautiful and I really appreciated that they gave us one which held both rings. The original ring sparkled as much as the new one.

My mother was delighted with it.

Recently we sailed on the Queen Elizabeth and she received many compliment on both rings and was asked where she had got them from.

As an aside I spent some time looking in both national and independent jewellers for what I could have bought with the same budget. I definitely made the right decision as I didn't see anything that was as individual or interesting as the ring Harriet Kelsall made for my mother.

Was this review helpful? 1 0