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“Audi A3”

written by Finley1948 on 04/10/2016

I bought an Audi from this dealership hoping i'd get what was advertised. I came to view the car and expected to test drive but I was unable to test drive due to the car not being moved out. I had to return on an alternative day to test drive the car. The salesman was quite pushy with the sale. He did not reduce the price of the car at all and I paid the asking price hoping I was getting what was advertised. I purchased the car and later realised the navigation is missing the disc which operates it. I called the dealership to which I was told they don't have to supply it and to call back the next day. I called back and was told they'll check to see if they can get hold of it. I waited a couple of days and called back I got told they couldn't find it but are trying to sort it out and they'll call me again I heard nothing for a week. I called again to which I was told they don't supply them and it wasn't false advertisement as the cars come like that but it clearly states on the ad it has satellite navigation. I agree with previous reviews stating customer after care needs improving.