written by 148Morgan on 14/09/2016
I took out platinum pet insurance for my dog and 2 cats. I pay Kwik Fit nearly £130 per month for the privilege. I had my first small claim recently.
It has taken 4 months and the claim is still not assessed.
It has been impossible to speak with anyone with any authority about the claim. When I have managed to get through on the phone (usually after a 30 minute delay) all I am told is that there is a backlog.
My emails remain unanswered.
Avoid this company like the plague.