Report Abuse

Report this review to the Review Centre Team

Here at Review Centre we work hard to make sure we are the best place on the internet for honest, unbiased consumer reviews - we are grateful for your help in keeping us that way!
4145997

Why are you reporting this review?
If you represent this business why not claim your page by creating a Free Business Account where you will receive improved review monitoring functionality.


★☆☆☆☆
WRITE A REVIEW

“Worst Customer Service in the World”

written by B.Smyth on 07/09/2016

Purchased as a replacement for an existing Gainsborough shower and the new one was faulty.
Tried a number of times to contact customer support but could not get through as they were "busy with other customers"
Emailed and got an automated response but no follow up call.
I returned the shower to Gainsborough
After 4 weeks and quite a considerable amount of emails I Was told they didn't receive it, even though I had proof of it being signed for.
Eventually I was informed that they would refund the the cost of the shower but not the postage.
I wouldn't recommend any of their products due to the Total lack of Customer Care.i have purchased a Triton and it worked first time.

Was this review helpful? 2 0