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★★★★★

“NOTHING BUT PRAISE”

written by JS51 on 26/08/2016

Firstly I'm nothing to do with Wereclaim, dont know any of the staff personally, have never been to their office and would not recognise any of the staff in the street. I received an unexpected phone call from them and actually thought it was a friend ringing me up as this person was so easy to talk to. No hard sell, no pressure put on me. I explained I had thought about claiming against First Plus but had fallen out with another ppi company due to their hard sell and unprofessionalism.I checked Wereclaim out on the web and found these reviews. I had kept kidding myself that one day I would get round to making a claim but never had, even after thinking about it for several years. I rang them back and decided to go ahead with a claim. I was always able to speak with the same member of staff. If she was not there she got straight back to me by email or by phone. I was updated that they had sent my claim to First Plus. After a few weeks on a Friday I received a letter from First Plus explaining that they were looking into my claim. On the Saturday around 1pm I received a call from Wereclaim and was told that I had been awarded a refund. This was a significant amount of money to us. My Wife and I were totally shocked and the person from Wereclaim was clearly delighted for us. Cheques for both my wife and I arrived a few days later. I cannot thank Lisa and the team enough for what they did. She was an absolute pleasure to deal and speak with and clearly very knowledgeable. I would leave anything thinking of making a claim for ppi this thought. Yes , it is very easy to say I will make the claim myself and save on paying a company fees.However will you make the claim. When or if there are legal issues or the company replies that you don't have a claim how will you pursue this. Do you know the laws and cases that have affected ppi claims over the years and the cases to cite. Getting thousand of pounds back,even when you have to pay fees is much much better than getting nothing. Nothing but praise for the company.  Thank you very much for everything you did for us. I would recommend this company in a second. Bad points I honestly haven't had any.

Very Kind Regards 

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