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“Thought Smeg were supposed to be decent?”

Written on: 20/08/2016 by abPorterfield329 (1 review written)

We moved into a newbuild house where most of the appliances were included. Our developer had chosen Smeg and we were pretty OK with that as we thought Smeg were a decent make.

Six years on, we have a very different view. The double oven element went after two years and needed replacement after 2 years, and then the replacement element went the same way 3 years later. Enough was enough and we replaced the oven with a Neff model which is excellent. Even replacing the oven, the difference in quality was obvious; the Smeg was pressed steel at the sides and rear with sharp edges. The Neff was all rounded corners and seemed engineered to a far higher standard.

But my real hatred was for the dishwasher, the now (I believe) obsolete DI612CA9. This contraption was only a very basic step up from washing by hand. No warning on rinse aid or salt. Either keep topping up the rinse aid or wait for glasses to come out streaky. The salt was a green float in the salt filler cap that sank as the salinity of the solution decreased. The idea was that when you couldn't see the green float through the window it was time to fill the salt up. Always saw the float so wasn't much use. Very basic functions. Found it very loud in use. The racking was poor - the cutlery holder frequently toppled over, as did glasses in the upper shelf. In the lower shelf it was hard to put baking trays as the spray arm would often hit them. Objects would come out clean after washing to be fair, but when they started to come out dirty that was the only excuse I needed to replace the thing.

Now just waiting for the fridge freezer and hob to die.

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