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“ups!”

written by HaraldurJonsson70 on 18/08/2016

I booked a car with doyouspain with this company. I bought the doyouspain insurance and when I arrived at the office of delpaso they offered me to choise between their coverage or to leave a deposit of 1.500€ for the nine seater. I chose leave a deposit because I have my own insurance with the broker.
The lady warned me that if someone scratches my car, I must to pay it.
The second day of my holidays, I parked the car into carrefour, I had a problem with the parking’s roof and the car roof.

When I returned the car, the same lady saw the dent on the roof. She discounted me the money of my deposit and she refunded me the tank and the rest of the deposit. She gave me all the documents necessary.
She apologized to me, she said me that please, for the next time, I must take their own cover. It is the best option, with them or with any rental company.

I will do it.

Thanks delpaso, and sorry for the dent.

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