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“I have owned long wheel based 111 since june...”

written by Gungeybaby on 12/01/2009

Good Points
Good styling comfortable,when its not in for repair

Bad Points
I have experienced poor build quality/faulty parts poor after sales service.

General Comments
I have owned long wheel based 111 since june 2007,July 2007 electrical faults appearred,snce MB have repaired investigated

on 8 occasions including the last visit for two and a half weeks.,MB finance who currently own the vehicle { on hire purchase} claim to resolve any issue within 6 weeks!

The technicians didn't seem to know what they were doing, they plug in the diagnostics and stare at it blankly and I quote " we have found 36 faults with your vehicle but not the faults you have described"I have also had to replace the nearside trye for excessive wear to one-side for what is described as "roundabout syndrome",

What should a good product is let down by bad after-sales service.

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