written by wells7 on 29/07/2016
Disgraceful customer service. 5 months following initial order still waiting on full delivery. complete lack of communication, which involved me emailing phoning and correcting. mis-communication, empty promises and continued mistakes. very stressful time and would certainly not recommend this company to anyone. have repeatedly asked for manager to contact me directly but never has. even the staff are apologising on his behalf and are appaulled at the lack of customer service. have now had to take this further with citizens advice and trading standards - to which no one from the company has responded to. misold products/information delivery times and customer service promise.