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★☆☆☆☆

“AVOID AT ALL COSTS”

written by KarenH1971 on 28/07/2016

The most horrendous experience I have ever had. Terrible communication, did not follow their own complaints procedures and refused to offer compensation recommended by the Financial Ombudsman Service adjudicator. 9 months on and I am still waiting for my claim to be settled despite having no kitchen or cooking facilitirs.

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