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“Squashed hat two times over”

written by Longina on 18/07/2016

They sent a squashed hat which was packed in a box that was too small, after stupid offers of 40% refund etc, they eventually offered to send a second hat, yes you guessed it, despite me telling them that the box they'd used was too small, they did it again and sent the second one in a small box, yes you guessed it, it's out of shape again. They should stop using a .co.uk domain creating an impression that they are in the UK. I want my money back, I feel cheated.

I would have wanted to know that they are Chinese or in Hong Kong or wherever it is they are and I wouldn't have given them time of day.

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