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“Not Ride Ready”

Written on: 14/07/2016 by davisand (1 review written)

Wheelies were knowledgable and helpful in sorting out my replacement bike. They assured me that the bike I chose would arrive "ride ready". When it turned up I made the reasoable adjustments to the handlebars but the headset was dangerously loose. In attempting to tighten it up the thread in the allen key sheared - so it cant be tightened or released. So my "ride ready" bike is unrideable.
Ive emailed them asking for guidance and heard nothing. I dont have the time to spend 20 minutes trying to get through by phone. I am annoyed and diappointed.

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