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★☆☆☆☆

“SMS service useless”

written by Copelandqx70 on 04/07/2016

I ordered a free Asda SIM, and found that although it works when making and receiving calls as well as sending texts to mobiles, for some reason it does not send SMS texts to landlines. I tried to send a text over and over again to a landline number, the credit was deducted, the text sent, but it never reached the landline. I tried with a SIM from another mobile phone company, and there was no problem at all, so there must be something wrong with the Asda network. When I rang Asda to query this, they did not seem to care, making the excuse that some texts are not guaranteed to reach their destination. Well, that is ridiculous, because Asda sent me a replacement SIM, and exactly the same thing happened. This is a warning to anyone out there who is thinking of joining Asda mobile - do not do it if you need to text landlines, because the strategy will not work and you will go through unnecessary frustration. Did Asda really think that nobody would notice this flaw with their network? It sounds like a cheapskate service which cuts corners to save money. It is not dissimilar to Asda's brand of Smart Price food products, which are such poor quality I cannot eat them. Sorry, Asda, but I am through with Asda mobile.You must live in a world of your own where nobody owns a landline anymore!

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