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★★☆☆☆

“Wasn't collected on return”

written by Cubbie on 01/07/2016

We were collected with no problems when we arrived in Benidorm but the morning we should have been picked up to go home nobody arrived. I tried the number on the paperwork but the 24 hour number said call after 9am. I have been trying for 10 days to not only find the correct contact details but to get a reply from someone about my complaint. We didn't confirm the collection time but our paperwork clearly stated a collection time so that was confusing !

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